Information System Technician Submarines (ITS)
Pacific Message Center Watch Officer, Petty Officer Coppa efficiently managed 14 sailors and a hundred million dollars in message center equipment. As PMCWO, he directed 450 naval units covering two-thirds of global communications.
Served as the Domain administrator for the ISAF and GCTF Centrix networks, a position normally held by a senior systems engineer. Petty Officer Coppa spent over 200 hours on and off duty repairing, upgrading and, maintaining both systems.
Petty Officer Coppa spent numerous hours on- and off-duty repairing, upgrading and, maintaining the ISAF and GCTF Centrix networks which kept Marine Central Command in contact with their deployed forces and two sea-based carrier strike groups with ground forces in Afghanistan.
Devoted over 200 off-duty hours to ensure all available repair parts and consumables were ordered, delivered, and stored during a voyage repair period allowing radio division to maintain 100% readiness at all times.
Led the development of a command IT ticketing system which tracked and archived all trouble tickets and ensured maximum efficiency and kept all IT assets operating at peak efficiency.
Coordinated the re-imaging of over 500 SIPRnet assets with 15 headquarters Marine Corps agencies within the national capital region. Developed the on-boarding indoctrination training for 17 MITSC HQMC Call center contractors.