System Administrator Evals
As System Administrator and Defense Enterprise Provisioning Online (DEPO) Manager, she played a vital role in work center production. She meticulously processed 277 end-user mail and computer accounts with zero discrepancies. In addition, she managed 356 user accounts and resolved 124 trouble tickets ensuring staff were able to perform essential operations with very limited interruptions.
He directly impacted and supported Navy and Marine Corps aviation readiness by contributing to the close-out of 121 OOMA trouble tickets while reducing average ticket close time to .5 days. He implemented a training program that produced 4 System Administrators and 3 Security+ Certifications, which led to a 30 percent increase in installation efficiency. He provided System Administrator and functionality training to more than 200 Sailors and Marines on building, operating, and maintaining database servers essential for daily flight operations throughout the Pacific Fleet.
As the Senior SME OOMA Database and System Administrator, she successfully completed OOMA implementations and upgrades at VPU-2, VR-61, VP-4 and VAQ-142 while TDY. As the System Administrator onboard GRAVELY and the ship's primary CNDOSE administrator, played a crucial role in Gravely's successful transition to CND 1.4, leading gravely to being recognized by Naval Network Warfare Command as one of the fleet's 4 most compliant commands.
During EXERCISE PURPLE RAIN, comprised of over 20,000 Marines, Sailors, Airmen and Soldiers aboard 23 ships, he meticulously worked to restore IP services to 4 ships: USS Bataan, USS Vella Gulf, USS San Antonio, and USS Arleigh Burke, restoring communications and facilitating the successful completion of the exercise and mission objectives. As the DMLSS System Administrator he provided training, system updates, and managed all user accounts with zero discrepancies.
As the 3M system administrator he installed Sked 3.1 within Naval Support Activity Bethesda and Naval District Washington Naval Yard giving both commands the ability to schedule and track maintenance at a level never available before.
He took on the duties and responsibilities of a civilian contractor as Tomahawk Strike Mission Planning Cell System Administrator. Conducted normal day to day maintenance and trouble shooting of all TC2S communications.
Information Technologies division leading chief petty officer onboard USS PENNSYLVANIA BLUE SSBN 735, his organizational, managerial, and supervisory skills were instrumental in the successful implementation and execution of network, software and hardware, system upgrades and sustained superior system administration as well as the complete qualification of 3 junior system administrators. His thoughtful analysis and oversight contributed to improved system policies as well as improvements to local instructions governing information security.