***TOP-TIER PERFORMER SETTING THE STANDARD FOR EXCELLENCE ACROSS RSC NAPLES***

FLEET ENGAGEMENT LEADER: PS1 set the standard for CPPA excellence and mission impact across RSC Naples and the Sixth Fleet AOR. As Command Fleet Coordinator, she delivered 40 hours of targeted training to 300 CPPAs, strengthening case submission skills and pay accuracy. Qualified 5 CPPAs as Phase II Supervisors access, significantly expanding fleet CPPA capabilities. Her proactive approach reduced inaccurate Salesforce submissions by 80%, directly improving Sailor pay and elevating fleet readiness.
MISSION IMPACT: Demonstrated exceptional mission ownership by tracking 100% of CPPA cases with zero backlog, resolving 100 complex personnel issues, and increasing resolution speed by 30%. During the Iran, Israel conflict, played a vital role in evacuating over 300 military dependents from Bahrain and personnel from Fifth Fleet AOR, safeguarding families while ensuring operational continuity.
PROFICIENT MANAGER: As CPPA for RSC Naples, expertly managed 15 pay and personnel transactions with zero discrepancies, including OHA, BAH, TLA, travel claims, and RED/DA updates. As Command Financial Specialist, delivered targeted financial counseling that enhanced Sailor readiness and reduced stressors. Initiative, judgment, and managerial acumen were pivotal to mission success across RSC Naples and the fleet.

***TOP PERFORMER WHO EXCELS IN EVERY ROLE. READY FOR IMMEDIATE ADVANCEMENT TO CPO***

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HM3 Morgan is a driven and versatile Sailor whose dedication and attention to detail directly enhanced command operations and Sailor readiness. As CPPA, she expertly processed over 60 activity gains, ensuring smooth onboarding for incoming personnel. In her role as Transfer Clerk, she coordinated over 30 PCS packages, including travel for service members, dependents, and pets, delivering exceptional customer service and flawless execution. As a Hearing Conservation Technician, she performed over 200 audiometric exams, directly supporting operational medical readiness. HM3 Morgan consistently exceeds expectations and demonstrates the initiative, technical skill, and professionalism expected of a Petty Officer Second Class. Fully ready for increased responsibility, must promote!

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CPPA. As a Command Pay and Personnel Administrator (CPPA), she played a pivotal role in bolstering Command readiness through her meticulous management of administrative tasks crucial to officer transitions. Her expertise and commitment to excellence were evident in her successful initiation of 46 Salesforce cases, each meticulously prepared to support the seamless separation and retirement of officers from Naval service. This demanding process required her to navigate complex administrative protocols, ensuring that each case met the stringent requirements necessary for timely and accurate processing.

In addition to case management, she collected, organized, and uploaded a total of 460 documents, each vital to the verification and completion of service records. This careful documentation enabled efficient access to critical information, facilitating an error-free transition process for each officer. Moreover, she upheld daily accountability standards, diligently overseeing all officers under her purview to ensure that records and updates remained current. Her proactive approach and exceptional attention to detail in these areas have been instrumental in enhancing overall Command readiness, providing a reliable framework for officer support and underscoring her unwavering dedication to excellence in service administration.