FOR PROFESSIONAL ACHIEVEMENT IN THE SUPERIOR PERFORMANCE OF HIS DUTIES WHILE SERVING AS WORK CENTER SUPERVISOR, EMERGENCY MEDICINE DEPARTMENT, NAVAL HOSPITAL CAMP PENDLETON, CALIFORNIA, FROM AUGUST 2019 TO AUGUST 2021. PETTY OFFICER FALK LED AND SUPERVISED 43 SAILORS IN SUPPORT OF 31 PROVIDERS, 26 NURSES, AND 11 ADMINISTRATIVE STAFF IN THE EXECUTION OF HIGH QUALITY HEALTH CARE TO 40,000 BENEFICIARIES. AS DEPARTMENTAL EQUIPMENT AND FACILITY MANAGER, HE ENSURED PROPER MAINTENANCE AND CARE OF 236 PIECES OF EQUIPMENT, VALUED AT 1.9 MILLION DOLLARS, WITH ZERO DISCREPANCIES AND ONE HUNDRED PERCENT ACCOUNTABILITY. ADDITIONALLY, IN PREPARATION FOR THE JOINT COMMISSION SURVEY AND IN SUPPORT OF THE ENVIRONMENT OF CARE SURVEY, FISCAL YEAR 2020, HE DEVOTED 80 HOURS TO RESOLVING 280 WORK RELATED DISCREPANCIES, SIGNIFICANTLY IMPROVING THE DEPARTMENT'S EFFICIENCY, PATIENT SAFETY PROTOCOLS, AND OPTIMIZING FACILITY CONDITIONS WITH ZERO PATIENT CARE INTERRUPTIONS. PETTY OFFICER FALK'S EXCEPTIONAL PROFESSIONALISM, PERSEVERANCE AND DEVOTION TO DUTY REFLECTED CREDIT UPON HIMSELF AND WERE IN KEEPING WITH THE HIGHEST TRADITIONS OF THE UNITED STATES NAVAL SERVICE.

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MERITORIOUS SERVICE WHILE SERVING AS EMD ASSISTANT DIVISION OFFICER, EMERGENCY MEDICINE DEPARTMENT, NAVY MEDICINE READINESS AND TRAINING COMMAND, PORTSMOUTH, VIRGINIA (NMRTC-P) FROM OCTOBER 2017 TO MARCH 2020. DURING THIS PERIOD, LIEUTENANT MATTOX SERVED AS THE SUBJECT MATTER EXPERT IN EN ROUTE AND COMBAT CASUALTY CARE FOR THREE MULTI-SERVICE EXERCISES DURING WHICH HE INSTRUCTED OVER 5,000 TRAINING HOURS FOR 300 NURSES AND CORPSMEN WHICH INCREASED WAR FIGHTING CAPABILITIES AND SURVIVABILITY. IN ADDITION, LIEUTENANT MATTOX INSTRUCTED 1,730 HOURS, RESULTING IN THE CERTIFICATION OF 110 NAVY, ARMY, AND AIR FORCE TRAUMA NURSE CORE COURSE PROVIDERS AND ACHIEVED A COST AVOIDANCE OF OVER $35,700. MOREOVER, HE IMPLEMENTED PROCESSES AND MANAGED TRACKING TOOLS DESIGNED TO IMPROVE KEY EMD METRICS WHICH LED TO A DECREASE IN THE EMERGENCY DEPARTMENT'S AVERAGE DOOR TO DOCTOR TIME BY 32 MINUTES AND AVERAGE LENGTH OF STAY BY 42 MINUTES WHICH IMPROVED PATIENT SATISFACTION AND HEALTH. LIEUTENANT MATTOX'S NOTEWORTHY ACCOMPLISHMENTS, PERSEVERANCE, AND LOYAL DEVOTION TO DUTY REFLECTED CREDIT UPON HIMSELF AND WERE IN KEEPING WITH THE HIGHEST TRADITIONS OF THE UNITED STATES NAVAL SERVICE.

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MERITORIOUS SERVICE WHILE SERVING AS AN EMERGENCY MEDICAL DEPARTMENT TEAM LEADER, U.S. NAVAL HOSPITAL JACKSONVILLE FROM SEPTEMBER 2013 TO AUGUST 2017. DEMONSTRATING EXCEPTIONAL LEADERSHIP AND SUPERB CLINICAL ABILITIES, LIEUTENANT FOWLER SUPERVISED 11 PERSONNEL IN THE DELIVERY OF WORLD CLASS MEDICAL CARE TO OVER ONE HUNDRED BENEFICIARIES DAILY. HE WAS INSTRUMENTAL IN DECREASING EMERGENCY ROOM UTILIZATION THROUGH THE COORDINATION OF CARE FOR OVER 200 PATIENTS USING THE TRIAGE TO CLINIC PROCESS, INCREASING BENEFICIARIES' ACCESS TO CARE. ADDITIONALLY, HE PLAYED A KEY ROLE IN THE EMD'S TRANSITION TO ELECTRONIC CHARTING AS AN ESSENTRIS SUBJECT MATTER EXPERT. FURTHER, AS SECRETARY OF THE CRITICAL CARE COMMITTEE, HE REVISED THE CRASH CART INVENTORY AND DEVELOPED A CHANGE TRANSMITTAL TO THE COMMAND CODE BLUE INSTRUCTION, IMPROVING QUALITY OF CARE FLEET WIDE. FINALLY, HE IMPLEMENTED PROCESS IMPROVEMENT MEASURES TO ENSURE THE DIRECTORATE REMAINED BELOW THE NATIONAL BENCHMARK OF LESS THAN THREE PERCENT CONTAMINATION RATES IN BLOOD CULTURE COLLECTION. BY HIS NOTEWORTHY ACCOMPLISHMENTS, PERSEVERANCE, AND LOYAL DEVOTION TO DUTY, LIEUTENANT FOWLER'S SERVICE REFLECTED GREAT CREDIT UPON HIMSELF AND WERE IN KEEPING WITH THE HIGHEST TRADITIONS OF THE UNITED STATES NAVAL SERVICE.